Swix Pocket Edger Kit

Returns Policy

For online orders placed at utahskigear.com:

We have a 45-day return policy, which means you have 45 days after ordering your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return or exchange, please fill out our Return Request Form. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you are returning or exchanging the item because it is defective then please submit a Warranty Request form.

Items returned in damaged or missing packaging will be charged a restocking fee upon receipt. Please note, the price of return shipping may be deducted from your refund.

All items can be returned for full price with the exception of brand new skis that have been used or drilled for bindings and open box returns. These will be subject to a tuning fee, which starts at $30. As well as items that have been used, worn, or have damaged packaging. These will be subject to a restocking fee. Open Box Returns are final sale.

Utah Ski Gear is not responsible for return shipping on ski boots that do not fit. We highly recommend visiting your local shop for a ski boot fitting to ensure a proper fit. We are happy to help our Utah customers at our retail store located in Sandy, Utah. Return shipping on ski boots will be paid for by the customer. Ski and snowboard boots must be returned in their original box with no tape or shipping labels directly on the boot box. The boots must show no signs of wear and should be free of all lint, hair or other foreign substances.

Please include the original packing slip in your return shipment or another form of documentation that includes the order number. Additionally, please include the details of your return and if you are looking to refund or exchange your order. We are a small team, so this information speeds up the rate at which you will receive your refund.

We will refund your money or send out a replacement item once we receive the item.

If you have return or exchange questions, please contact us at support@utahskigear.com.

For in store purchases:

Items purchased in person at Utah Ski Gear (Sandy) can be returned or exchanged within 30 days of purchasing them.

Items purchased pre-season (August-November) can be returned by December 31st

All items can be returned for full price with the exception of skis that have been used or drilled for bindings and new boots that have been altered. For skis this fee starts at $40 and for boots the fee starts at 20% of the price of the boots. New skis from brands we carry are available for demo if you are unsure about purchasing them.

To return an item in-store please bring a receipt. Text, email, and printed receipts are all acceptable. Proof of purchase is required to make a return or exchange. Refunds will be given in the same way they were paid, back to a card or in cash. No cash refund for a card purchase. Refunds can also be issued as a gift card.

For orders placed elsewhere, please view our remaining return policies below.

arranty Policies

All new items purchase from Utah Ski Gear are covered by the original manufacturer's warranty policy. All used items are sold "as is" and are ineligible for warranty.

All warranties are at the discretion of the manufacturer but we can help play the middleman between you and the manufacturer.

Please find warranty information for the manufacturer of your item below. If you cannot locate your manufacturers warranty policy, please visit their website or Contact Us and we would be happy to help.

To initiate a warranty request, please fill out our Warranty Request Form.

Hotronic S Series Footwarmers

Hotronic XLP Series Heated Socks

Therm-ic Troubleshooting & Warranty

Elan Warranty

Fischer Warranty

Faction Warranty

Salomon Warranty

22 Designs Warranty

Marker Warranty

Tyrolia Warranty

POC Warranty

Leki Warranty

Black Diamond Warranty

G3 Warranty

Toko Warranty

Warranties for the following brands must be submitted to the brand directly.

Mammut Warranty

Arva Warranty

If the brand you are looking for is not listed above, feel free to Contact Us directly for warranty information.

To proceed with a warranty claim, please fill out our Warranty Request Form.